Support & FAQ
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LumiGlide is a trading name of Commercial Blinds Direct Ltd. Reg No: 16701048 | VAT: 518407590
Frequently Asked Questions
LumiGlide uses a precision-engineered aluminum frame with an adjustable tension system that seals against your window recess on all four sides. The multi-layer blackout fabric blocks all light, and the magnetic latch ensures a perfect closure every time.
We support windows from 350cm wide x 150cm high or 150cm wide x 350cm high. Every blind is custom-made to your exact measurements for a perfect fit.
Drilling and fixing is not usually required, however, sometimes drilling may be required to secure the blind in position. Drilling is more frequently required with large blinds and misaligned window recesses. It takes about 3 minutes and requires a screwdriver and drill.
LumiGlide works with most standard window recesses with a minimum depth of 3.8 cm. It’s compatible with wood, PVC, and aluminium frames. For non-standard windows, contact our support team.
We offer a 30-day hassle-free return policy. If you’re not completely satisfied, return the blind in its original packaging for a full refund. Custom-made blinds with manufacturing defects are replaced free of charge.
Simply wipe the frame with a damp cloth. The fabric panel can be gently vacuumed with a soft brush attachment. Do not submerge in water or use chemical cleaners.
Yes. Depending on your location international shipping is free of charge and we cover any local taxes.
We currently offer White, Anthracite, and Black frame finishes, along with a range of blackout fabric colours to complement your interior.