Legal
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order. We also automatically collect certain data when you visit our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use your information to process orders, send shipping updates, respond to enquiries, improve our website experience, and (with your consent) send marketing communications. We do not sell your personal data to third parties.
Sharing Your Information
We share your information only with trusted service providers who help us operate our business — such as payment processors, shipping carriers, and email platforms. These partners are contractually obligated to protect your data.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Some features may not function correctly if cookies are disabled.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have rights including the right to access, correct, or delete your personal data, and the right to opt out of marketing communications. To exercise these rights, email us at hello@lumiglide.com.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you. Your continued use of our site after changes constitutes acceptance of the updated policy.